SMS Alerts Privacy Policy
Pennsylvania Renaissance Faire

Overview

Mazza Vineyards, Inc., dba Pennsylvania Renaissance Faire ("PARF," "we," "us"), operates a text message alert program to notify Managers, Vendors, and Performers about gate status, weather conditions, and on-site safety emergencies. This policy explains what information we collect through that program and how it's used.

Information We Collect

When you opt in to PARF text alerts, we collect:

  • Your mobile phone number
  • Your name and role (Manager, Vendor, or Performer)
  • Your consent status and the date you opted in

How We Use Your Information

We use this information only to:

  • Send you operational alerts about gate opening/closing status, weather delays or cancellations, and on-site safety emergencies (and their resolution)
  • Confirm your opt-in/opt-out status
  • Respond to HELP or STOP requests
We do not use this information for marketing, and we do not use it to build advertising profiles.

Sharing of Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or trade your phone number or related information. Information may be shared only with the service providers who operate the text messaging system on our behalf (e.g., our SMS delivery provider), solely to deliver the alerts described above, and as required by law.

SMS Terms

  • Message frequency varies with site conditions and operating days.
  • Message and data rates may apply.
  • Reply STOP at any time to stop receiving alerts.
  • Reply HELP for help, or contact 717-665-7021 directly.

Data Retention & Security

We retain opt-in records and phone numbers only as long as needed to operate the alert program and to demonstrate compliance with messaging regulations. We use reasonable safeguards to protect this information from unauthorized access.

Changes to This Policy

We may update this policy from time to time. The version posted at parenfaire.com is always the current one.

Contact Us

Questions about this policy or the text alert program: 717-665-7021 ยท PaRenFaire.com Blake.B@parenfaire.com